Help
Troubleshooting
Sign-in codes, Sambandh not responding, Claude answering from memory, and the Free plan connector limit.
I didn’t get a sign-in code
Codes come from Sambandh and usually arrive within a minute. Check your spam or promotions folder, make sure the email address is spelled right, then ask for a new code. Still stuck? Write to support@sambandh.ai.
Sambandh isn’t responding in Claude
Click + in the chat box, then Connectors, and make sure Sambandh is switched on for this conversation. If it asks you to sign in again, reconnect it under Customize › Connectors.
Claude answered from memory instead of Sambandh
Start your message with “In Sambandh…”, for example “In Sambandh, what’s due today?”. Naming Sambandh tells Claude to use the connector.
The connector URL
The only Sambandh connector URL is https://sambandh.ai/mcp. Don’t add look-alike addresses.
Claude says the connector limit is reached
Claude Free can add one custom connector. Remove the one you no longer use under Customize › Connectors, or use a paid Claude plan.
Claude asks me to sign in again
Sign-ins renew on their own while you use Sambandh. If you disconnected Claude in Settings, or haven’t used Sambandh for a long time, Claude asks you to sign in again: follow the prompt, or click Connect next to Sambandh under Customize › Connectors.
Claude says the free setup is complete
Free setup covers 10 records or 48 hours. Your data is safe and still readable. Add a card in Billing to start the 14-day trial and keep adding.
Still stuck
Email support@sambandh.ai with what you asked Claude and what it said. Please don’t include contacts’ details you don’t need to share. We reply within a day.